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Hockerill Street burst water main forces school, cinema, gym and restaurant to shut

Affinity Water has completed repairs on a burst water main in Bishop's Stortford town centre which left hundreds of homes and businesses and a school without water for much of today (Tuesday January 21).

The company announced at 5.40pm that it had finished the job in Hockerill Street – almost 18 hours after the fault first surfaced.

Residents in at least 35 streets stretching as far as Haymeads Lane off Dunmow Road, Foxley Drive off Stansted Road and Warwick Road off London Road woke this morning to find themselves without a water supply.

Workmen at the scene of the burst main in Hockerill Street (27266365)
Workmen at the scene of the burst main in Hockerill Street (27266365)

Day students and day boarders at Hockerill Anglo-European College in Dunmow Road were told to stay at home. The secondary brought in portable toilets for its boarders to use.

The Anchor Street leisure complex was affected. The Empire cinema, Nuffield Health Fitness & Wellbeing Gym and pizza restaurant Dough & Co were forced to close to customers. The Ace of Lanes bowling alley remained open.

The source of the problem was a main beneath the pavement by the River Stort and splash park in Hockerill Street. Thousands of gallons of water were pumping out of the ground during the night from at least 12.30am.

The burst turned Hockerill Street and The Causeway into a stream as water flowed along the road past the roundabout at the foot of Bridge Street and made the already icy pavement treacherous.

Affinity Water said in a statement at 6.15am that it had restored supplies to all affected customers – but residents in roads including Stansted Road, Dunmow Road and Stortford Hall Park said that they were still without water. The company acknowledged at 6.55am that some customers' supplies were still disrupted.

In a final update for affected customers posted at 5.40pm Affinity said: "We have successfully repaired the burst water main and anticipate the full restoration of your water supply.

"Where it has been necessary to excavate the area we will continue to work with the local highways authority to return the road surface area to normal and ensure that the road or footway is safe for all vehicle and pedestrian traffic. This may mean that we have to maintain the site and any necessary traffic management until this is the case.

"We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today."

The full list of affected streets is...

All Saints Close

Grange Road

Grange Walk

Dunmow Road

East Road

Edens Close

Kingfisher Way

Kings Court

Elm Grove

Harrington Close

Limes Crescent

Haymeads Lane


Heron Court

London Road

Hillside Avenue

Manor Road

Crown Terrace

Hockerill Street

Dane Street

Stansted Road

Station Road

Stortford Hall Park

Red Lion Court

The Causeway

Sandle Road

Warwick Road

Fuller Court

The Old Maltings

Wilton Close

Urban Road

Scholars Close

Red Close

Wayletts Drive

Foxley Drive

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