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Health watchdog praises improvements at Rivers Hospital in Sawbridgeworth

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Staff celebrate at Rivers Hospital (8431508)
Staff celebrate at Rivers Hospital (8431508)

The Care Quality Commission (CQC) has given Rivers Hospital a clean bill of health for its ‘outstanding’ provision for children and young people.

The medical centre in High Wych Road, Sawbridgeworth, improved to a rating of ‘good’ overall from one of 'requires improvement' at its previous inspection almost three years ago.

The latest inspection was carried out over two days just before last Christmas by watchdog Justine Eardley and her team.

In the words of the CQC: “Parents and children were extremely positive about the care and treatment they received. Feedback on the care, compassion and quality of the children and young people’s services were unanimous in their praise for all aspects of the children’s service.

“Six parents and two children who had experienced the day surgery pathway rated the service as ten out of ten and said the service could not have been any better.”

Mary Cregg-Lock, head of clinical services at Rivers, said: “To achieve ‘outstanding’ from a ‘requires improvement’ in children’s services is a reflection of the strength and dedication of the team.

“This is particularly gratifying with the opening of our new chemotherapy unit. It's fantastic to achieve a full sea of good practice across all areas with a compliment of outstanding in one of our key areas. This showcases the excellent services and clinical outcomes we offer to the local healthcare community.”

The hospital’s director, Chris Harbron, said: “Rivers staff and consultants have worked hard collectively since the last inspection in June 2016 to move from a rating of 'requires improvement' to 'good' and the report outlines this. Our focus now is to move confidently towards an 'outstanding' rating.”

Staff celebrate at Rivers Hospital (8431504)
Staff celebrate at Rivers Hospital (8431504)

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