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Stansted Airport airline Jet2.com to bill brothers £50,000 for 'appalling behaviour' that led to flight being diverted



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Two brothers face a bill of more than £50,000 after their "aggressive and violent behaviour" forced the diversion of a Jet2.com aircraft from Stansted Airport.

The flight was bound for Heraklion in Crete, but after Alfie and Kenneth Springthorpe, from Sidcup, Kent, started causing damage, the crew decided to divert to Corfu so police could deal with them.

This led to a delay of about three hours and 45 minutes before the flight continued safely to Crete.

Because of the disruption caused by the brothers' "appalling" behaviour, the Jet2.com crew ran out of operating hours and were unable to fly back to Stansted on the same day.

This resulted in the airline providing overnight hotel accommodation, transport to and from Heraklion Airport as well as food and drink for over 200 customers and crew.

Phil Ward, managing director of Jet2.com, said: "The deplorable behaviour of these two passengers left our highly-trained crew with no choice but to divert the aircraft to the nearest airport so that police could offload them.

"Their actions directly impacted customers looking forward to enjoying their well-deserved holidays in Crete, as well as customers and crew who then had to stay in a hotel for an unwanted extra night.

"It is completely unacceptable that the pair caused such disruption for so many people and they must now face the consequences of their actions. As a family-friendly airline, we take a zero-tolerance approach to such behaviour and we have a successful track record when it comes to pursuing and recovering any losses that we incur.

"We would of course also like to apologise to everyone impacted by this behaviour, which is thankfully very rare. Now that international travel has reopened properly, we hope this acts as a timely reminder that acting in a disruptive fashion can well lead to very serious consequences."

As well as "fully supporting" the authorities with any subsequent investigation, Jet2.com said it will now "vigorously pursue" the costs incurred by the incident.



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