Drivers rightfully using Bishop's Stortford station car park to drop off and pick up passengers for free are being fined for allegedly parking for up to 24 hours without paying
Multiple parking fines have been issued in error to motorists dropping off and picking up passengers at Bishop's Stortford railway station.
Residents have reported receiving fines in the post for allegedly parking all day or overnight without paying at the surface-level Bishop's Stortford Station Car Park – when in fact they have rightfully spent only a few minutes in it.
Many have had appeals upheld, but there are concerns that some drivers will have paid up without realising they were not at fault.
Motorists dropping off or picking up family and friends are allowed to stay a maximum of 20 minutes in the car park, which is covered by automatic number plate recognition (ANPR) technology. Cameras record the registration of every vehicle entering and exiting.
Peter Lemer posted on Bishop's Stortford Community Facebook group that he had been "busted" for leaving his vehicle at the car park overnight when in fact he had picked up someone one night and dropped them off the following evening.
Several people responded to his post detailing their own experiences, with some reporting they had successfully appealed.
Debbi O'Brien said it happened to her when she was picking up her husband, but said car park operator NCP cancelled the charge and apologised.
Ria Wheaver received a ticket after dropping off her daughter and picking her up five hours later. Nat Pigby got a ticket for parking there for two days, despite only having dropped off her husband, and was aiming to download her dashcam footage to prove her case.
Peter Lemer said he had appealed online but was concerned it was a "frequent occurrence" and many people who have been caught this way may not have appealed.
A Greater Anglia spokesperson said when contacted by the Indie: “Customers using Bishop's Stortford railway station car park can use the drop-off/pick-up point on Dane Street.
"There are [also] two spaces in front of the taxi rank where people can stay for up to 20 minutes. Customers are also permitted to wait in the main car park for up to 20 minutes.
“There isn’t a designated drop-off/pick-up area on the London Road side of the station, it is a 'permit holders only' area."
The spokesperson added: “Anyone who believes they have been incorrectly issued with a ticket should follow the appeal process detailed in the notice.”
The Indie approached NCP for a comment but it refused.
Daily charges at the car park are £11 for peak, £9 for off-peak (after 10am), £6 for a 'night' (4pm-4am) and £6.50 for Saturdays, Sundays and bank holidays. There are also charges of £44 for a week, £187 for a month, £534 for a quarter and £1,870 for a year. Motorists can pay £2,050 for a 'premier' bay.