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Stansted Airport wins recognition for family-friendly WiFi service




Stansted Airport has become one of the first in the UK airports to be certified as offering safe, child-friendly WiFi to its passengers.

The accreditation comes on the back of Stansted's parent company, MAG, signing up to the Government-initiated scheme.

The move means that passengers now have reassurance that the airport's free Wi-Fi network will filter out inappropriate content.

Stansted Airport WiFi (21535319)
Stansted Airport WiFi (21535319)

Stansted's passenger mix differs from other large UK airports in that it reflects a much younger demographic with 48% aged between 16 and 34 and many young families.

The certification has been carried out by Friendly WiFi, the government-initiated standard for public Wi-Fi. It was launched in 2014 to ensure public Wi-Fi meets minimum filtering standards, particularly in those areas where children are present.

Stansted's free Wi-Fi service had over five million users in the past year, spending an average of 26 minutes online using the service. Passengers using the iOS platform outnumber all other platforms by nearly two to one.

Stansted Airport WiFi (21535317)
Stansted Airport WiFi (21535317)

Aboudy Nasser, commercial director, said: "More and more of the 28m passengers we welcome to our airport every year choose to connect to the free Wi-Fi we offer, whether that's to download a last-minute film for their flight, catch up on emails or say bon voyage to friends and family before they fly.

"As I'm sure many parents will appreciate, children also increasingly want to use their connected devices when they are at the airport and as a responsible airport operator, we know that it's our duty to keep them safe online. Friendly WiFi provides further reassurance to parents, and all our passengers, that they can browse safely."

As part of the drive to transform the passenger experience the airport introduced free Wi-Fi in 2013. The service is available in all the main passenger areas including check-in, the departure lounge, arrivals hall and at the gate.

Passengers can also charge their mobile devices at the many free to use points available in most bars and restaurants at the airport as well as the built-in charging points in the new seating areas within the departure lounge.


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