Praise for St Elizabeth’s progress with supported living services in Stortford and Perry Green

St Elizabeth’s staff have been praised for progress which means the centre’s supported living service has been rated good by Hertfordshire County Council.

Monitoring officers from the authority carried out a full PAMMS (Provider Assessment And Market Management Solution) inspection earlier this year at six purpose-built bungalows at the charity’s Perry Green base and a three-storey block of flats at Windhill in Bishop’s Stortford, owned by Clarion housing association.

The service offers tenancy to St Elizabeth’s college learners and adults in the community with a range of learning disabilities, epilepsy and other complex medical conditions.

The inspectors also confirmed that St Elizabeth’s is no longer subject to the Quality Assurance Monitoring process, which had been ongoing since 2022.

The same year, the charity closed its care home for 83 severely disabled adults after a damning report from the Care Quality Commission (CQC).

The PAMMS assessment is a compulsory inspection carried out annually by the council to help providers prepare for CQC scrutiny by highlighting good performance and areas where improvements are required.

The officers told St Elizabeth’s the good rating was a “really well-deserved outcome” and that staff should be “extremely proud of the progress made as a service”.

Officers carrying out the inspection found that the individuals they spoke to were helped to maintain relationships with family, friends and the community in which they live and are supported in playing an active role.

Residents also confirmed they were treated with dignity and respect and enjoyed living in the accommodation, which operates alongside a specialist school for both day and residential placements for youngsters aged seven to 18, 24-hour nursing care for children and a further education college for adults aged 19 to 25.

St Elizabeth’s assistant director Jenny Green said: “My sincere thanks goes to our amazingly hard-working staff. Their dedication and resilience over the past months and years is a testament to the amazing care and support they all provide on a daily basis.

“I’m so proud of everything we have achieved together, and all for the best outcomes for the individuals who live with us.”